Store Policy
Customer Care
Elevated Club NYC Store Policy
Elevated Club NYC Store Policy
Effective Date: July 2026
Welcome to Elevated Club NYC. Our goal is to provide a fast, professional, and discreet cannabis delivery experience while complying with all applicable New York State laws and regulations.
Age Requirement
You must be 21 years of age or older to purchase cannabis products.
A valid government-issued photo ID is required for every order. We reserve the right to refuse service if identification cannot be verified.
Delivery Policy
Elevated Club NYC is a delivery-focused service.
We deliver only within our designated service areas.
Delivery times are estimates and may vary due to:
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Traffic
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Weather
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High order volume
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Public events
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Safety conditions
Our team will provide updates whenever possible.
Order Verification
Orders may require verification before being processed.
We may contact customers to confirm:
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Name
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Phone number
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Delivery address
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Age verification
Orders that cannot be verified may be cancelled.
Accepted Identification
We accept valid government-issued identification including:
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Driver's License
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State Identification Card
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Passport
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Military ID
Expired identification cannot be accepted.
Delivery Acceptance
The person accepting the delivery must:
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Be 21 years or older
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Present valid identification
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Be available at the delivery address
If these requirements cannot be met, the order cannot be completed.
Delivery Locations
For safety and legal compliance, deliveries may only be completed at approved locations.
Drivers cannot deliver to prohibited locations or anywhere that would violate applicable law.
Product Availability
Inventory changes frequently.
Products shown online may become unavailable without notice.
If an item sells out before your order is fulfilled, we will contact you regarding available alternatives or adjustments.
Pricing
Prices are subject to change without notice.
Promotions cannot be combined unless specifically stated.
Pricing errors may be corrected prior to order fulfillment.
Promotions
Promotional offers:
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are available while supplies last
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may have expiration dates
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may exclude certain products
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cannot be redeemed for cash
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cannot be applied to previous purchases unless otherwise stated
Returns & Exchanges
Due to New York cannabis regulations, cannabis products generally cannot be returned once accepted except where required by law or for verified product defects.
If you experience an issue with your order, contact us within 24 hours so we can review the situation.
Product Responsibility
Cannabis products are intended for responsible adult use only.
Please:
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Store products securely.
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Keep products away from children and pets.
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Never drive or operate machinery while impaired.
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Consume responsibly.
Payment
Accepted payment methods are displayed during checkout.
Orders must be paid according to our current payment policies.
Privacy
Customer information is used only to process orders, provide customer service, and improve our services.
We do not sell customer information to third parties.
Order Cancellation
Orders may be cancelled if:
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Age cannot be verified.
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Delivery cannot be completed.
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Fraud is suspected.
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Payment cannot be processed.
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Required information is inaccurate.
Right to Refuse Service
Elevated Club NYC reserves the right to refuse service to anyone who:
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violates store policies
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behaves aggressively toward staff
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attempts fraudulent activity
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fails age verification
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requests delivery outside approved guidelines
Responsible Consumption
Please consume responsibly.
Effects may vary depending on:
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individual tolerance
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dosage
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product type
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metabolism
Start low and allow adequate time before consuming additional products.
Website Accuracy
While we strive to keep our website current, product descriptions, images, pricing, availability, and promotions may change without notice.
Product images are for illustrative purposes only.
Intellectual Property
All website content, branding, logos, graphics, photographs, and written materials are the property of Elevated Club NYC and may not be reproduced without written permission.
Limitation of Liability
Elevated Club NYC is not responsible for delays or service interruptions caused by circumstances beyond our reasonable control, including severe weather, emergencies, traffic conditions, or government actions.
Contact Us
Elevated Club NYC
160 Havemeyer Street
Brooklyn, NY 11211
Phone: (347) 585-1775
Website: ElevatedClubNYC.com
Stay Elevated.
Privacy & Safety
At Elevated Club NYC, protecting your privacy and ensuring a safe, professional delivery experience are core priorities. We are committed to handling your information responsibly while providing secure service to every customer.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
